These Terms govern access to the Atlas Appointment Partners website and any services provided under an accepted proposal, order form, or other written service agreement. If a signed agreement conflicts with these website Terms, the signed agreement controls for that engagement.
Atlas does not begin paid services, change pricing, or create a binding engagement without an owner-approved written scope and the client’s acceptance.
1. Service scope
Atlas provides research, campaign planning, prospecting support, outreach operations, reply qualification, appointment coordination, and performance reporting for approved business-to-business programs. The precise audience, service profile, channels, qualification criteria, volume, schedule, deliverables, and exclusions are defined in the applicable written agreement.
Activities outside an approved scope—including paid media, additional markets, new claims, extra channels, or material strategy changes—require written approval before implementation.
2. Client responsibilities
Clients must provide accurate information, lawful instructions, timely access to approved systems, a working calendar, and prompt notice of changes that could affect a campaign. Clients are responsible for the legality, accuracy, fulfillment, and quality of their own offers and services.
Clients may not ask Atlas to use deceptive claims, concealed identities, unlawfully obtained information, harassment, discrimination, platform circumvention, or messaging that violates applicable law or an approved provider’s rules.
3. Fees, billing, and cancellation
Pricing, billing dates, included scope, renewal terms, and any replacement or service-credit policy appear in the accepted proposal or order form. Atlas will not add charges or purchase tools outside the approved agreement without written authorization.
Unless a signed agreement provides different terms, a client may cancel future service by written notice. Cancellation does not erase amounts already earned, due, or incurred before its effective date. Refunds, if any, are governed by the accepted written agreement and applicable law.
4. Results and warranties
Business development results depend on market conditions, the client’s offer, pricing, reputation, follow-up, capacity, sales process, seasonality, and factors outside Atlas’s control. Atlas does not guarantee a particular number of replies, appointments, sales, customers, or revenue.
Atlas will use commercially reasonable care within the approved scope and will report measured activity and outcomes honestly. Except where prohibited by law, the website and services are otherwise provided without implied guarantees of a particular commercial outcome.
5. Data, confidentiality, and systems
Each party must protect non-public business information received from the other and use it only for the engagement. Atlas aims to keep only the minimum useful business information required for research, outreach, qualification, scheduling, reporting, opt-outs, payment evidence, and audit history.
Client sending uses a separately authorized Google Workspace or Microsoft 365 mailbox with send-only mail permission. Atlas routes replies through a signed campaign alias and does not request broad inbox-reading access. Refresh tokens are encrypted before storage, and revocation prevents future sending.
Connected providers remain subject to their own terms and security practices. Clients should grant only the access necessary for the approved work and must promptly revoke access when an engagement ends or a credential is believed compromised.
6. Intellectual property
Each party retains ownership of material it owned before the engagement. Unless the applicable agreement says otherwise, a client may use final, paid-for campaign materials created specifically for that client. Atlas retains its general methods, templates, operating know-how, systems, and non-client-specific improvements.
7. Liability and disputes
Neither party is liable for indirect, incidental, special, exemplary, or consequential damages to the extent permitted by applicable law. Any specific limitation of liability, governing law, venue, notice process, or dispute procedure must be stated in the accepted written agreement.
Nothing in these Terms limits rights or obligations that cannot legally be limited.
8. Website use and changes
You may use this website for lawful business evaluation and communication. You may not disrupt the site, attempt unauthorized access, misrepresent your identity, or copy the site’s protected branding and content. Atlas may update these Terms prospectively by posting a revised date. Material changes to an active client engagement require the process stated in that client’s agreement.
9. Contact
Questions about these Terms may be sent to hello@atlasappointmentpartners.com.